Terms & Conditions

Definitions 

‘’Electrician Courses 4U, EC4U, We, Us, Our’’ = Electrical Training 4U Limited, trading as Electrician Courses 4U. Registered Office – Willow Cottage, Brantridge Lane, Balcombe, West Sussex, RH17 6JT. Company Registered in England and Wales, No. 07238052, VAT No. 992581182.

‘’The Candidate’’ – The individual named on the booking form attending the course

‘’The Customer’’ – The individual/organisation paying for the course

‘’The course, your course’’ = The training course as indicated on the booking form

Contact details

Unit 29, Mid Sussex Business Park, Folders Lane East, Hassocks, East Sussex, BN6 8SE

01444 872 145

info@electriciancourses4u.co.uk

Booking your course 

No booking of a course is confirmed until the receipt of a completed online booking form or telephone order accompanied by either the deposit or payment in full. Once payment has been received a course confirmation email will be sent by ourselves to the email address supplied by the customer. The course confirmation email will contain information regarding the course booked, invoices (deposit, balance or paid in full), date any balance payments are due, location and times of your training and start dates. Please read all the information in this course confirmation email carefully.

By placing a booking with us, and upon us accepting said booking you are formally agreeing to these terms and conditions.

Paying for your course

The course can either be paid in full or a deposit payment paid and a balance payment taken at a later date. Balance payments are to be paid no later than 14 days before the course start date. Payment can be made by either Credit/Debit card, BACS transfer or cheque. Cheques must be made payable to Electrical Training 4U Ltd and must be cleared before the start the course. EC4U reserves the right to refuse payment by American Express.

Accommodation fees  

Availability and advertised accommodation prices can be subject to change due to local events and seasonality, payment must be taken in full when booking the course/s and is nonrefundable.

Course literature purchases 

Course literature is only to be purchased by, or for those attending the course. The course literature is not sent/shipped out under any circumstances. It will be available to the candidate on the first day of the course. If books are purchased by an individual who is not planning on attending a course with us, a refund will be issued less the payment processing fees applied by our payment platform.

The Agreement

This agreement shall prevail over any marketing material or any electronic, written or oral representation made to you by EC4U.

The agreement is not completed until the date shown on the customer’s acknowledgement invoice, which we will send as soon as possible after receiving your completed booking form/telephone booking and deposit. Please check carefully the acknowledgement invoice. Any errors should be brought to our attention within five days of the date of the invoice or else the contents will be presumed to be correct.

By arranging payment for the course, the customer agrees that we may commence performance of the contract by processing their booking.

EC4U reserves the right to decline to accept any application for enrolment on any course.

Deposits are non-refundable, unless they fall within our distance selling terms and conditions below.

All payments will be refunded if the course/contract is terminated within the 14-day cancellation period as per our distance selling terms and conditions below.

Our Obligations

EC4U agrees to provide the candidate with the training course indicated on the confirmation agreement. The course includes all necessary tuition, supervision, tools and safety equipment in order for the candidate to complete the course and obtain the relevant course qualification (if applicable), provided the student attends the course without interruption.

Following completion of the candidates training, and if applicable to the course the candidate has attended, we will arrange for the candidate to sit an examination/assessment which is accredited by the accrediting body (these are subject to availability and change), the successful completion of which shall lead to the course outcome. The course fees cover the first examination/assessment sitting only. Re-sits will have their own charges applying.

The Candidates Obligations

Attend courses during the hours specified in the course confirmation email from Monday to Friday or weekends dependent on the booking. These days and times may alter as EC4U stipulates.

Not use any disruptive, threatening or violent behaviour against any employee of EC4U or any other candidate. A breach in this provision may result in the candidate’s immediate ejection from the course without any reimbursement.

Cancellation/changes by EC4U

EC4U may terminate this agreement at any time and recover all sums due from customer if the customer does not make payments on time or the customer/candidate does not carry out their obligations under this agreement.

We will not provide a refund should we cancel because of failure to pay the full balance of the course prior to the course start date.

EC4U reserves the right to:

Cancel or re-schedule any course or examination and to make other amendments to the published programme without compensation, other than reimbursement of fees in the event of course cancellation. EC4U shall also vary any course to take account of new regulations or the requirements of the accrediting bodies for which an additional charge may be made if such change occurs after the date of the student’s enrolment.

At any time to change the certifying body, if applicable to the course, provided that if such a change would enable the student to achieve a qualification equivalent to or higher than the qualification provided by the original certifying body.

Cancellation/changes by the customer

For our distance selling requirements please see the next section

The course cost less the deposit is refundable only if a written cancellation is received at our head office at least 30 days before the course commencement date.

Should the customer have to change the course dates, the deposit is non-refundable. With 30 days’ written notice we will move the course to the next available date. We will only move the course date once. An administration fee of £50 is applied to any course changes. This fee must be paid before the course will be moved.

Any illness, injury or other exceptional circumstances preventing the student from attending the course will be reviewed on a case by case basis by EC4U. Supporting evidence will be required. Once the student is available to attend a course, new dates will be provided at our discretion.

Distance Selling

In the case of distance contracts (that is contracts made without any face to face contact), the customer has the right to cancel this contract within 14 days without giving a reason.
The cancellation period will expire after 14 days from date of enrolment or upon the course commencing (if sooner).

To exercise the right to cancel, the customer must inform us (Electrician Courses 4U, Unit 29, Mid Sussex Business Park, Folders Lane East, Ditchling, East Sussex, BN6 8SE, telephone 01444 872145, and info@electriciancourses4u.co.uk) of their decision to cancel this contract by a clear statement (e.g. a letter sent by post, or email).

To meet the cancellation deadline, it is sufficient for the customer to send the communication concerning their exercise of the right to cancel before the cancellation period has expired.
If the customer cancels the contract, we will reimburse all payments received, minus the cost of processing the transfer from our payment processing platform.
We will make the reimbursement without undue delay 14 days after the day on which we are informed about the customers decision to cancel this contract.

Please see Consumer Contracts Regulations for further information on distance selling regulations.

Absences –

Each absence will be reviewed individually to obtain if was due to exceptional circumstances. Supporting evidence will be asked to be provided to substantiate the absence. Any new course dates will be solely at the discretion of EC4U.

Other  

All advice given regarding qualification advice, career paths or joining registration bodies is correct during any initial enquiry, however this may be subject to change and outside the control of EC4U. As such EC4U cannot be held responsible or liable for any outside organisations change in qualification or joining criteria and no refunds will be given in this event.

Completion of the course does not guarantee your competence to perform work or your ability to gain employment in the relevant field and EC4U makes no representation as to such competence or ability. In undertaking any work, you must take care to ensure that the work is within your competence and you must seek further instruction or supervision, if necessary. Any statement made to you by EC4U regarding the likelihood of obtaining employment and/or your potential earnings shall be treated as a matter of opinion and shall be non-binding.

Any opinions expressed by a member of EC4U staff are their own opinions and do not represent the views of EC4U as an organisation. EC4U will have no responsibility for them.

Whilst EC4U will take all reasonable steps to make courses as inclusive as possible, participation in any course requires that the candidate is able to understand spoken English and write and read in English to GCSE level or equivalent.

Unless otherwise stipulated in the enrolment form, EC4U may use the candidates’ personal data for administrative purposes and may keep this information for a reasonable period and may contact the candidate by email, mail, SMS or telephone to let them know about any courses or promotions which might be of interest.

After successful completion of an assessment, the candidate will be awarded a qualification certificate by the awarding body. These certificates are sent to EC4U. Upon receipt of these, EC4U will post these out to the address listed on the candidate’s enrolment form. At the point of posting an email will be sent informing the candidate. If after the completion of the course the candidates address changes EC4U will not be held responsible for ensuring the certificates reach the correct address.

Copyright

Copyright in the course materials is owned or licensed by EC4U. Copying, adaptation or other use without the written permission of EC4U is prohibited.

Complaints

We ask that you notify EC4U immediately of any complaint and every effort will be made to address this in a timely manner.

At the end of each course you will be provided with a feedback form and we encourage you to complete this. If you fail to notify us of any problem, it may seriously affect any right you may have to compensation.

For our complaints procedure, click here.

Force Majeure

EC4U shall not be liable for any failure in the performance of any of its obligations under this agreement caused by factors outside its control.

Value Added Tax

All prices/costs quoted for the course are inclusive of Value Added Tax at the prevailing rate.

Data Protection

We comply fully with the Data Protection Act 1998. Full information regarding how we use your data can be found also on our website.

Code of Practice

‘Training people with little or no experience to become domestic installers via certified accreditations such as City & Guilds and EAL’

This Code sets out the general principles of Electrical Courses 4U.

 

 

Website Terms and Conditions

 

General Conditions of Use 

Access to and uses of this website are subject to the following conditions. This website has been developed by Electrical Training 4U Ltd trading as Electrician Courses 4U, (hereinafter to be referred to as EC4U) and is administrated by the same. We reserve the right to discontinue or to make partial or complete modifications to this website or to the General Conditions of Use, to our General Terms and Conditions, and to our Conditions of Sale and Delivery. Please note that we may make such changes at our own discretion and without prior announcement. We must therefore ask you, next time you visit this website, to view the conditions again and to note any changes or amendments that may have been made.

Surrender of use and benefit 

All details, documents and illustrations published on this website are the sole property of EC4U. Any permission to use the same is granted on the proviso that the relevant copyright note is displayed on all copies, that such details are only used for personal purposes, that they are not exploited commercially, that the details are not modified in any way and that all illustrations gained from the website are only used in conjunction with the accompanying text.

Limited liability 

EC4U has compiled the detailed information provided on this website from internal and external sources to the best of its knowledge and belief, using professional diligence. We endeavour to expand and update this range of information on an ongoing basis. The information on this website is purely for the purpose of presenting EC4U and its products and services. However, no representation is made or warranty given, either expressly or tacitly, for the completeness or correctness of the information on this website. In particular, we must ask you to be aware that this information may no longer be up to date. We therefore recommend that you check any information you obtain from this website prior to using it in whatever form. Should you require any advice or instructions concerning our products or services, please contact us directly. Users of this website declare that they agree to access the website and its content at their own risk. Neither EC4U nor third parties involved in the writing, production or transmission of this website can be held liable for damage or injury resulting from access or the impossibility of access or from the use or impossibility of use of this website or from the fact that you have relied on information given on this website.

Websites of third-party vendors/links

This website contains links/references to third-party websites. By providing such links, EC4U does not give its approval to their contents. Neither does EC4U accept any responsibility for the availability or the contents of such websites or any liability for damage or injury resulting from the use of such contents, of whatever form. Links to other websites are provided to website users merely for the sake of convenience. Users access such websites at their own risk.

Details supplied by yourself

The user of this website is fully responsible for the content and correctness of details he or she sends to EC4U as well as for the non-violation of any third-party rights that may be involved in such details. The user gives his or her consent for EC4U to store such details and to use the same for the purpose of statistical analysis or for any other specified business purpose, unless the information involves personal details, going beyond master data or usage data. In particular, EC4U is entitled to use the contents of such messages, including ideas, inventions, blueprints, techniques and expertise contained therein, for any purpose, such as the development, production and/or marketing of products or services and to reproduce such information and make it available to third parties without any limitations.

Data protection

When you access this website, EC4U will not collect any information about you that might permit identification of yourself as a person, unless such information is supplied by you voluntarily. Whenever we request such details, e.g. name, address, telephone number or e-mail address, we shall let you know the intended purpose of such a request. If you then decide not to divulge these personal details, then your refusal will have no substantial consequences for you. As a result, however, you may not be in a position to obtain certain information.

Cookies

Standard procedures of our internet services and the use of so-called cookies allow the automatic collection of information and data for operational purposes. Cookies are small collections of details, saved to the customer’s browser. If you do not wish to allow the use of cookies, most browsers provide a simple option of enabling or disabling cookies. Please be aware, however, that cookies may be required for you to gain you access to specific facilities on this website. If cookies are going to be saved to your computer not only for the duration of a session, with automatic subsequent deletion, but for the long term, then you will be notified of this fact when the relevant cookies are set.

Stated Pass Rates, Brochures and Videos

All pass-rates stated on the website, brochures and any embedded videos were accurate at the time of publishing. These figures were the average pass-rates within the 6 month period of August 2011 – January 2012.

Applicable law

Any legal claims or lawsuits in conjunction with this website or its use are subject to the interpretation of the laws of the Great Britain.

 

 

COVID-19 Update

Following the announcement of an England wide lockdown starting Thursday 5th November, Electricians Courses 4U will continue to deliver courses at our premises in line with the government guidelines allowing individuals to travel and attend education.

Read more