Terms & Conditions

Booking Terms and Conditions

 

Definitions In these conditions, the following terms shall have the following meanings:

“EC4U, We, Us, Our” = Electrical Training 4U Limited Trading as Electrician Courses 4U. Registered office – Willow Cottage, Brantridge Lane, Balcombe, West Sussex, RH17 6JT. Company Registered in England and Wales No. 07238052

“You, Your” = The student named on the booking form.

“The Course” = The training course as indicated on the booking form.

Contact Details

Our contact address and details are: Unit 29, Mid Sussex Business Park, Folders Lane East, Ditchling, East Sussex, BN6 8SE Telephone – 01444 872 145 / Fax – 0845 8734978 Email- info@electriciancourses4u.co.uk

Course Fees

No booking is confirmed until receipt by EC4U of the completed booking form/telephone booking accompanied by a deposit. The deposit is not refundable.

The balance of the course cost is payable 14 Days before the beginning of your course and if full payment is not received by that date EC4U reserves the right to cancel or change you’re booking without a refund.

Payment can be made by Credit/Debit Cards, BACS Transfer and Cheques. The Cheques must be made payable to Electrical Training 4U Ltd and cleared before the start of your course.

All payments banked and not honoured will incur a charge of £25.00 to cover our banking costs.

Accommodation Fees

Advertised accommodation prices can be subject to change due to local events and seasonality. Payment must be taken in full when booking your course/s and is not refundable.

Course Literature Purchases

Course literature is only to be purchased by customers who are attending our courses and will be available on the first day of your course start date. Course literature will not be sent out/shipped out under any circumstances.

The Agreement

This agreement shall prevail over any marketing material or any electronic, written or oral representation made to you by EC4U.

The agreement is not completed until the date shown on your acknowledgement invoice, which we will send to you as soon as possible after receiving your completed booking form/telephone booking and deposit. Please check carefully the acknowledgement invoice. Any errors should be brought to our attention within five days of the date of the invoice or else the contents will be presumed to be correct.

By arranging payment for the course, you agree that we may commence performance of the contract by processing your booking.

EC4U reserves the right to decline to accept any application for enrolment on any course.

Deposits are non-refundable, unless they fall within our distance selling terms and conditions below.

All payments will be refunded if the course/contract is terminated within the 14 day cancellation period as per our distance selling terms and conditions below.

Our Obligations

EC4U agrees to provide you with the training course indicated on the confirmation agreement. The course includes all necessary tuition, supervision, tools and safety equipment in order for you to complete the course and obtain the relevant course qualification (if applicable), provided you attend the course without interruption.

Following completion of your training, and if applicable to the course you have attended, we will arrange for you to sit an examination/assessment which is accredited by the accrediting body (these are subject to availability and change), the successful completion of which shall lead to the course outcome. Your course fees cover the first examination/assessment sitting only. Some re-sits if necessary will be paid for by you.

Your Obligations

Attend courses during normal course hours which are from 9:00am to 4:00pm from Monday to Friday or weekends dependent upon your booking. (These days and times may alter as ET4U stipulate).

Not use any disruptive, threatening or violent behaviour against any employee of EC4U or any other student. A breach of this provision may result in your immediate ejection from the course without reimbursement.

Cancellation by EC4U

EC4U may terminate this agreement at any time and recover all sums due from you if you do not make payments on time or do not carry out your obligations under this agreement.

We will not provide a refund should we cancel because of a failure to pay the full balance of your course fees prior to the course start date.

Cancellation / Changes by You

Due to the limited places available for our courses, the course cost (less the deposit) is refundable only if a written cancellation is received at our Head Office at least 30 days before the course commencement date.

If you are ill, or have an accident which makes you unable to attend the course, once recovered you may continue on a new course (provided we have written evidence from your doctor or hospital). The new course date will be at our discretion.

Booked courses are non-transferable.

You will not be reimbursed in the event you do not complete the course for any reason whatsoever.

Should you have to change your course dates, the deposit is non-refundable. With 30 days’ notice we will move your course to the next available date. There will be an administration charge of £50.00 and we will only move your course date once.

Changes to the Course

EC4U reserves the right to:

Cancel or re-schedule any course or examination and to make other amendments to the published programme without compensation, other than reimbursement of fees in the event of a course cancellation. EC4U shall also vary any course to take account of new regulations or the requirements of the accrediting bodies for which an additional charge may be made if such change occurs after the date of your enrolment.

Where registration and/or certification fees are payable to City & Guilds or other accrediting body, EC4U shall have the right to pass on any increase in such fees notified to the Company after the date of your enrolment.

At any time to change the certifying body, if applicable to your course, provided that if such a change would enable you to achieve a qualification equivalent to or higher than the qualification provided by the original certifying body.

Copyright

Copyright in the course materials is owned or licensed by EC4U. Copying, adaptation or other use without the written permission of EC4U is prohibited.

Distance Selling

In the case of distance contracts (that is contracts made without any face to face contact), you have the right to cancel this contract within 14 days without giving a reason.
The cancellation period will expire after 14 days from date of enrolment or upon your course commencing (if sooner).

To exercise the right to cancel, you must inform us (Electrician Courses 4U, Unit 29, Mid Sussex Business Park, Folders Lane East, Ditchling, East Sussex, BN6 8SE, telephone 01444 872145, fax 0845 873 4978 and info@electriciancourses4u.co.uk) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or email).

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
If you cancel the contract, we will reimburse to you all payments received from you.
We will make the reimbursement without undue delay 14 days after the day on which we are informed about your decision to cancel this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in an event, you will not incur any fees as a result of the reimbursement.

If you requested to begin the performance of services during the cancellation period, you shall pay us an amount which is in proportion to what has been performed until you have communicated us your cancellation from this contract, in comparison with the full coverage of the contract.

Please see Consumer Contracts Regulations for further information on distance selling regulations.

Miscellaneous

Whilst EC4U will take all reasonable steps to make courses as inclusive as possible, participation in any course requires that you are able to understand spoken English and write and read in English to GCSE level or equivalent.

Unless otherwise stipulated in your enrolment form, EC4U may use your personal data for administrative purposes and may keep this information for a reasonable period and may contact you by email, mail, SMS or telephone to let you know about any courses or promotions which might be of interest to you.

Completion of the course does not guarantee your competence to perform work or your ability to gain employment in the relevant field and EC4U makes no representation as to such competence or ability. In undertaking any work, you must take care to ensure that the work is within your competence and you must seek further instruction or supervision, if necessary. Any statement made to you by EC4U regarding the likelihood of obtaining employment and/or your potential earnings shall be treated as a matter of opinion and shall be non-binding.

Complaints

We ask that you notify EC4U immediately of any complaint and every effort will be made to address this in a timely manner.

At the end of each course you will be provided with a feedback form and we encourage you to complete this. If you fail to notify us of any problem it may seriously affect any right you may have to compensation.

For our complaints procedure, click here.

Force Majeure

EC4U shall not be liable for any failure in the performance of any of its obligations under this agreement caused by factors outside its control.

Value Added Tax

All prices/costs quoted for the course are inclusive of Value Added Tax at the prevailing rate.

Data Protection

We comply fully with the Data Protection Act 1998. Full information regarding how we use your data can be found also on our website.

Code of Practice

‘Training people with little or no experience to become domestic installers via certified accreditations such as City & Guilds and EAL’

This Code sets out the general principles of Electrical Courses 4U.

 

Website Terms and Conditions

 

General Conditions of Use 

Access to and uses of this website are subject to the following conditions. This website has been developed by Electrical Training 4U Ltd trading as Electrician Courses 4U, (hereinafter to be referred to as EC4U) and is administrated by the same. We reserve the right to discontinue or to make partial or complete modifications to this website or to the General Conditions of Use, to our General Terms and Conditions, and to our Conditions of Sale and Delivery. Please note that we may make such changes at our own discretion and without prior announcement. We must therefore ask you, next time you visit this website, to view the conditions again and to note any changes or amendments that may have been made.

Surrender of use and benefit 

All details, documents and illustrations published on this website are the sole property of EC4U. Any permission to use the same is granted on the proviso that the relevant copyright note is displayed on all copies, that such details are only used for personal purposes, that they are not exploited commercially, that the details are not modified in any way and that all illustrations gained from the website are only used in conjunction with the accompanying text.

Limited liability 

EC4U has compiled the detailed information provided on this website from internal and external sources to the best of its knowledge and belief, using professional diligence. We endeavour to expand and update this range of information on an ongoing basis. The information on this website is purely for the purpose of presenting EC4U and its products and services. However, no representation is made or warranty given, either expressly or tacitly, for the completeness or correctness of the information on this website. In particular, we must ask you to be aware that this information may no longer be up to date. We therefore recommend that you check any information you obtain from this website prior to using it in whatever form. Should you require any advice or instructions concerning our products or services, please contact us directly. Users of this website declare that they agree to access the website and its content at their own risk. Neither EC4U nor third parties involved in the writing, production or transmission of this website can be held liable for damage or injury resulting from access or the impossibility of access or from the use or impossibility of use of this website or from the fact that you have relied on information given on this website.

Websites of third-party vendors/links

This website contains links/references to third-party websites. By providing such links, EC4U does not give its approval to their contents. Neither does EC4U accept any responsibility for the availability or the contents of such websites or any liability for damage or injury resulting from the use of such contents, of whatever form. Links to other websites are provided to website users merely for the sake of convenience. Users access such websites at their own risk.

Details supplied by yourself

The user of this website is fully responsible for the content and correctness of details he or she sends to EC4U as well as for the non-violation of any third-party rights that may be involved in such details. The user gives his or her consent for EC4U to store such details and to use the same for the purpose of statistical analysis or for any other specified business purpose, unless the information involves personal details, going beyond master data or usage data. In particular, EC4U is entitled to use the contents of such messages, including ideas, inventions, blueprints, techniques and expertise contained therein, for any purpose, such as the development, production and/or marketing of products or services and to reproduce such information and make it available to third parties without any limitations.

Data protection

When you access this website, EC4U will not collect any information about you that might permit identification of yourself as a person, unless such information is supplied by you voluntarily. Whenever we request such details, e.g. name, address, telephone number or e-mail address, we shall let you know the intended purpose of such a request. If you then decide not to divulge these personal details, then your refusal will have no substantial consequences for you. As a result, however, you may not be in a position to obtain certain information.

Cookies

Standard procedures of our internet services and the use of so-called cookies allow the automatic collection of information and data for operational purposes. Cookies are small collections of details, saved to the customer’s browser. If you do not wish to allow the use of cookies, most browsers provide a simple option of enabling or disabling cookies. Please be aware, however, that cookies may be required for you to gain you access to specific facilities on this website. If cookies are going to be saved to your computer not only for the duration of a session, with automatic subsequent deletion, but for the long term, then you will be notified of this fact when the relevant cookies are set.

Stated Pass Rates, Brochures and Videos

All pass-rates stated on the website, brochures and any embedded videos were accurate at the time of publishing. These figures were the average pass-rates within the 6 month period of August 2011 – January 2012.

Applicable law

Any legal claims or lawsuits in conjunction with this website or its use are subject to the interpretation of the laws of the Great Britain.